If you have the Intel integrated graphics driver Igdkmd32.sys or Igdkmd64.sys versions 8.To do this, click Start, type dxdiag in the Search programs and files box, and then press Enter. To check whether you are using the Intel integrated graphics device driver Igdkmd32.sys or Igdkmd64.sys versions 8. For more information about a known issue with these drivers and with Windows Live Mail, see Microsoft Knowledge Base article 2505524 (). The versions of the Intel integrated graphics device driver that are known to be problematic are Igdkmd32.sys and Igdkmd64.sys versions 8. Important: If you are using an Intel integrated graphics device, you should be aware that there are known issues with certain versions of the Intel integrated graphics device driver and with D2D enabled applications, such as certain versions of Windows Live Mail. You can do this by using Windows Update in Control Panel or by going to the device manufacturer's website. For information about how to back up your files, see Back up your files. This article contains some suggestions.īefore you install SP1 from the Microsoft Download Center, make sure that you follow these steps.īack up your files to an external hard disk, DVD or CD, USB flash drive, or network folder. If you decide to install SP1 from the Microsoft Download Center, you can take some steps beforehand to make sure that you have a good experience. If you are encountering a problem when you install the service pack from Windows Update, see Troubleshoot problems installing a service pack for Windows 7. If Windows Update does not offer you the option to install the service pack, see Microsoft Knowledge Base article 2498452. A smaller, more appropriate download is available from Windows Update. Important: If you are updating just one computer, do not download the SP1 Network Installation Package from the Microsoft Download Center. Ī Windows 7 SP1 Network Installation Package for IT Professionals and Developers is also available at the Microsoft Download Center. For more information about how to install SP1 by using Windows Update, see How to install Windows 7 SP1. We recommend that you use Windows Update to install SP1. Windows 7 SP1 is an update to Windows 7 that contains previously released fixes to specific reliability, performance, and compatibility issues. Windows 7 Service Pack 1 (SP1) is now available.
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